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Right of withdrawal

(1) If you are a consumer, you have a right of cancellation in distance selling transactions, which the Seller provides below in accordance with the statutory model. The exceptions to the right of cancellation are regulated in paragraph (2). An example cancellation form can be found in section (3).

Cancellation policy

Right to Cancel

If you are a consumer, you have the right to cancel this contract within fourteen days of conclusion without specifying any reasons.

The cancellation period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods.

To exercise your right of cancellation, you must inform us (Brand Addition GmbH, Heydastrasse 13 - 15, 58093 Hagen, Tel. +49 (0) 2331-95970, email by means of a clear statement (e. g. by post or email) about your decision to cancel this contract. You may use the attached sample cancellation form, but this is not required.

In order to comply with the cancellation period, it is sufficient if you send us the notification that you are exercising your right of cancellation before the cancellation period expires.

Consequences of cancellation

If you are a consumer and you cancel this contract, we will refund all payments we received from you, including delivery costs (except for additional costs arising when you choose a way of delivery different from the most cost-efficient standard delivery offered by us) without undue delay, and in any event not later than 14 days after:

(a)    the day on we receive the goods back, or

(b)    if earlier, the day on which you supply evidence of having sent the goods back.

The refund shall be issued with the same payment method which you provided for the original transaction, unless otherwise explicitly agreed with you; under no circumstances shall you be charged fees to process this refund.

You shall bear the direct costs of returning the goods.

You must only compensate for any depreciation in the value of the goods if this depreciation in value is attributable to the handling of them other than that which is necessary to ascertain the nature, properties and functioning of the goods.

(2) The right of cancellation does not apply to contracts for the delivery of goods that have been damaged, soiled, washed, altered or worn (other than to try the item on). Any original packaging, labels or tags must still be intact.

(3) The Supplier provides the example cancellation form according to the legal regulations as follows:

Sample cancellation form

(If you would like to cancel the contract, please complete this form

and send it back to us.)

By post to:

Brand Addition GmbH

Heydastraße 13 – 15

58093 Hagen


Or by email to

I/we (*) hereby give notice that I/we (*) am/are (*) withdrawing from my/our (*) contract

on the purchase of the following goods (*) _

Order Number: _________________

Ordered on / received on (*): ________________________________

Name of the consumer(s): _______________________________

Address of the consumer(s): _____________________________


Date, signature (only when sending by post)

(*) Delete as applicable 


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